Financial Transparency

Payment Policy

Understand how pricing, service charges, and payments work across the SV Personnels platform.

Last Updated: July 2026 | SV Personnels Services Pvt. Ltd.

1. Fixed Day & Job Pricing Model

To ensure transparency and eliminate countdown stress, SV Personnels operates on a Fixed Daily & Job Pricing model. When a client books a verified professional (such as Security Guard, Hospital Attendant, Pandit Ji, Plumber, or Electrician), the rate displayed at the time of booking is the fixed charge for the agreed service duration until the job is marked complete.

2. Accepted Payment Methods

Clients have flexible options to settle their service charges:

  • Online Payments (Recommended): Secure payment via UPI, Credit/Debit Cards, Net Banking, or Wallets through our integrated payment gateways directly on the Client Dashboard.
  • Direct Post-Service Payment: For standard household repairs and on-site visits, payment may be settled directly via UPI or cash to the verified professional upon satisfactory completion of work.
  • Corporate Invoicing: For corporate staffing, hotel teams, hospital manpower, and facility security contracts, billing is processed via formal GST invoices according to monthly or contractual billing cycles.

3. Work Verification & OTP Security

Every confirmed service booking is safeguarded by our unique Start Work OTP system. The service timer and daily billing only commence when the client shares their 6-digit OTP with the professional at the doorstep. This ensures you only pay when verified work actually begins.

4. No Hidden Charges

SV Personnels is committed to zero hidden fees. The fixed price quoted during booking covers standard service labor. Any additional spare parts, physical material, or specialized hardware requested during the job will be billed at actual cost with prior client approval.

5. Payment Receipts & Tax

All online payments and corporate bookings automatically generate digital receipts and tax invoices available via the Client Dashboard or sent directly to your registered email address.

Have questions regarding a billing statement or invoice?

Contact Billing Support View Refund Policy